Privacy statement.
When advising on and purchasing our services, we ask for your personal data. In doing so, Walkro BV complies with the General Data Protection Regulation. With regard to the protection of your privacy, the following policy applies.
Those responsible
Walkro BV, statutory seat at Columbusweg 22, 5928 LC Venlo and registered in the trade register of the Chamber of Commerce under number 17109631, can be reached at 0478 53 81 81 and info@walkro.eu/en.
The data protection officer can be reached at 0478 53 81 81 and info@walkro.eu/en.
When do we process your data?
You subscribe to one of our newsletters;
You request information from us, for example via our chat option;
For statistical analyses.
If we want to better serve your personal situation or your company and for marketing activities, including expanding customer relations.
If we perform analyses of personal data to improve the product range and better tailor it to the wishes of our (potential) customers.
With whom do we share your personal data?
We only provide necessary personal data to external parties we engage to provide our services to our customers. This concerns Juist BV, located at De Vlonder 60, 5427 DE in Boekel and can be reached at 0492 - 37 00 87.
How long do we keep your personal data?
We keep your personal data at least as long as you are a customer of Walkro BV. Even after our services have ended, we are legally obliged to keep certain data. Finally, we consider the possibility of providing services to you again in the future. After the retention period expires, we destroy your data. You always have the right to ask us to delete your data.
Would you like us to remove your data from our files? Please send us an e-mail info@walkro.eu/en. We will assess your request within 7 working days. If no agreement is in place, we will comply with your request within the same time.
Right of inspection and control
The General Data Protection Regulation grants you certain rights in relation to personal data processed by us. You have the right to erasure of personal data, the right to restrict processing, the right to object to processing and the right to data portability.
If, in your opinion, the overview of data provided by us contains inaccuracies, you may request in writing that the data be amended by sending an e-mail to info@walkro.eu/en. We will comply with your request within 7 working days.
Furthermore, you have the right to inform us that you do not wish to receive information about our products and services. You can also report this by sending an e-mail to info@walkro.eu/en.
Privacy policy other websites
www.walkro.eu/en includes links to other websites. However, we are not responsible for the privacy policies of these websites. For more information, please refer to the relevant websites.
Walkro BV uses cookies
We use cookies when you visit our website. For data that is not anonymised, we ask for your prior consent. We use cookies to collect information about the use of our services. Cookies are small pieces of information that your browser automatically stores on your computer. This allows us to recognise you the next time you visit. Cookies are not used to recognise individuals; they only identify computers. However, they may contain personal information. By using cookies, we can continue to improve our services and adapt them to the wishes of visitors.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to track how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Do you have any questions about our privacy policy?
Please email info@walkro.eu/en. You can also use this e-mail address if you have any questions about your details or if you want to change them. Our customer service will be happy to assist you.
Copyright and database rights
All copyright and database rights with regard to (the content of) our website are expressly reserved. These rights are owned by Walkro BV in Venlo.
Changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. You should therefore regularly check our privacy policy on this website.
Data breach
If you think you have found a weak spot in one of our (digital) services (security breach) or may see or access confidential information such as personal data (data breach), we would like to work with you to resolve this situation as quickly as possible. We therefore kindly ask you to share this information with us.
Complaints
Do you have a complaint about the way we handle your personal data? If so, you can submit it to us by sending an e-mail to info@walkro.eu/en with "Complaint" in the subject line. We will respond to your request within 7 working days. You can also file a complaint with the Personal Data Authority.
Walkro BV has the right to amend this privacy statement. We advise you to consult this privacy statement regularly. In any case at the time you provide us with your personal data.